Shipping & Returns
Sobriety tees online: Our goal at Sober Yeti is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed and are ready for dispatch within 3 days.
UK STANDARD DELIVERY 3-5 WORKING DAYS
Orders for delivery within the UK will be shipped on a standard service with Royal Mail and usually arrive within 3-5 working days once dispatched.
The total shipping cost is displayed in the checkout page when you select your country. Orders to the European Union shipped using standard air mail usually arrive within 10 working days once dispatched.
REST OF THE WORLD
The total shipping cost is displayed in the checkout page when you select your country. For countries outside of the European Union, your order is shipped via standard air mail and usually arrives within 15 to 20 working days once dispatched.
All shipping estimates relate solely to shipping, and not order fulfillment. All orders are subject to our 3 to 5 working day turnaround.
We will send you an order confirmation email once you have placed your order and a shipping confirmation email once it has been dispatched from our warehouse. If your order has not arrived within two weeks after the latest estimated delivery date, please let us know!
If you have any enquiries about delivery, contact our customer service team at firstname.lastname@example.org and we will be happy to help!
Returns & Replacements
Customers are welcome to return items within 15 days of receipt for a full refund or exchange.
Items must be returned in their original, unworn condition along with any original packaging and tags.
Please return the item back to us with your original invoice of receipt marked with your refund or exchange request. All you need to tell us is which item you wish to return and the reason why. We will then issue you with the returns address.
All items will be thoroughly inspected upon return and any item that does not meet these requirements will not be accepted and will instead be returned back to you.
We will notify you once your return is received and will process your refund/exchange as quickly as possible.